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Effective Support For Better Outcomes

Outplacement Services

Services for Participants

Do I need Outplacement?
Take our 5-minute survey to find out.
What is an Outplacement Service?

As a general statement; there are two broadly accepted approaches to outplacement:
Remote; access to websites and call centres. Good for the provider (high margin), good for employer (low cost), virtually useless for the employee as it doesn’t provide counselling.
Personal; group sessions; Good for the provider (high margin), good for employer (low cost), virtually useless for the employee as it doesn’t provide counselling as it is not individually focused.
Personal one-on-one counselling. Our difference: We provide One on One consulting: the most appropriate and individually focussed assistance which has two manifestations;
Seeking a similar job; requires resume, interview and job search advice. This approach is good if the consultant is a trained counsellor and can assist with the shock and blow to self-esteem that occurs with retrenchment as well as provide the self awareness advice on choosing suitable work environments and the tactical advice along with connections to and a deep understanding of the world of work. This is the Nine Lives Consulting approach.
“Where to from here?”, meaning the employee may take a different career path, This is the Nine Lives Consulting specialty. This approach requires high quality counselling (to assist overcoming the shock of retrenchment and rebuild self-esteem and confidence to go in a new direction), along with all the tactical information, connections to and a deep understanding of the world of work.

What Is The Programme Content?

“If you know who you are, then others will know who you are.”

Everybody has a unique set of aptitudes, experiences, interests and capabilities so to be truly useful, your program must be tailored and focused on you and your needs and not be a generalised, all purpose and impersonal training course.
The world of employment, (as an employee, contractor or own business), is never static and as new roles and tasks are created and old roles disappear, Career Navigation is a constant task.
You navigate better if you have a clear self- knowledge of your interests, aptitudes, aspirations, style, personality and commercial offer.
Add an up-to-date knowledge of resumes and job applications preparation, interview skills and job search techniques and you are equipped to make sound decisions and represent yourself to your best ability. You then and can successfully navigate a constantly changing employment and work place environment.
Each service has six key elements
Personal profile: characteristics, aptitudes, aspirations, interests.
Commercial offer: what is done well, what provides satisfaction, track record.
Career direction and options
Tactical knowledge: job search techniques and etiquette including net-working, targeted resumes and application letters, interview preparation and behaviour.
Coaching and mentoring during job search
Starting the new job, advice on early assimilation into the new organisation
Additional optional services, included in the program, are:

  • Psychologists available when required.
  • Financial counselling ( advice on how to financially manage during the transition)
  • Specialised Financial Counselling (Executive Program)
  • Executive Recruiter Coaching for C-suite interviews (Executive Program)
  • Executive Recruiter Coaching  for Board Director positions ( Executive program)
More About Career Navigator - Job Search Service
Target Candidate Simple and routine positions
Achievements Yes
Options Yes
Self Employment If Required
Resumes Yes
Interviews Yes
Job Search Plan Yes
Introductions N/A
Target Research N/A
Coaching during job search TelephonYese
Financial Counselling
Psychologist N/A
Workbook and Reference Material Comprehensive
Checklist Do’s and Don’ts Yes
Starting new role guidelines Yes
Brochure Executive Navigator Brochure V0616
More About Career Navigator - Essentials
Target Candidate Younger Professional entry level tertiary qualified roles
Personal Profile Comprehensive
Achievements Yes
Options Yes
Self Employment If Required
Resumes Yes
Interviews Yes
Job Search Plan Yes
Introductions N/A
Target Research N/A
Coaching during job search Continuous
Financial Counselling Yes
Psychologist 1 meeting
Workbook and Reference Material Comprehensive
Checklist Do’s and Don’ts Yes
Starting new role guidelines Yes
More About Career Navigator - Manager
Target Candidate Middle management and longer service employees
Personal Profile Comprehensive
Achievements Yes
Options Yes
Self Employment If Required
Resumes Yes
Interviews Yes
Job Search Plan Yes
Introductions N/A
Target Research N/A
Coaching during job search Continuous
Financial Counselling Yes
Psychologist 2 meetings
Workbook and Reference Material Comprehensive
Checklist Do’s and Don’ts Yes
Starting new role guidelines Yes
More About Career Navigator - Executive
Target Candidate GM, EGM, C-suite
Personal Profile Comprehensive
Achievements Yes
Options Yes
Self Employment If Required
Resumes Yes
Interviews Yes
Job Search Plan Yes
Introductions Yes
Target Research Bespoke
Coaching during job search Continuous
Financial Counselling Chartered Accountant
Psychologist 3 meetings
Workbook and Reference Material Comprehensive
Checklist Do’s and Don’ts Yes
Starting new role guidelines Yes

Services For Sponsors

The area of Outplacement is rife with business risks. At the end of the day, the best case scenario is that individuals are in roles that suit them and in an environment where they can thrive. Over three decades, we’ve seen plenty of programs that backfired or didn’t deliver anticipated results due to an incomplete methodology, and plenty that have gone well so we’ve designed programs that ensure organisations and individuals gain. Our Career Navigator Outplacement Programs focus on articulating personal attributes, identifying potential roles, preparing resumes, conducting interview preparation, planning job search and personal coaching throughout the whole process. Our planning process is outlined below:

Our Process

Planning
When one or more retrenchments or redeployments are being considered, it is extremely important to manage the whole process carefully, with consideration for all parties, including the remaining staff, and ensure all aspects and questions that may arise are thought about and responses have been prepared.
On the notification day it is important that the notifying person(s) be well appraised of the best approach and that the welfare of the recipient is paramount, this means that accurate information and punctuality are the key criteria.

Nine lives Consulting has over 15 years’ experience in retrenchment planning and can provide impartial advice on all the processes and alert your team to a potential pitfalls.
Nine Lives Consulting service includes:

  • A checklist of all the issues and potential traps for errors.
  • Participation in planning activities.
  • Recommendations on suitable support programs.
  • Manager training in notification. Many managers are asked to implement others restructure plans withoutadequate training on how to handle the notification meeting

With simple training and understanding of the forces at play, a humane, considerate process can be conducted that meets the needs of the Notifying manager, the remaining staff and the recipient.
Training can be in two formats:

  • Group
  • Individual.

The notification meeting is a critical point in the whole process and ill prepared notifiers will focus on making it least painful for themselves and hence maximize the trauma for the recipient.

Business Continuity: Seminars
Most organisations need to maintain momentum while restructuring, the most effective way is to keep all the staff informed on developments and likely outcomes so that staff and their families are mentally prepared for the bad news.
Providing information on reasons for the changes as well as how it impacts people’s emotions and performance will enable the team to cope better with the impending changes and maintain productivity as they have an understanding of what is happening, how everyone is likely to feel and so can communicate and cooperate with each other because they have an understanding and a common language (give them permission to admit their feelings).
Other useful topics are local employment scene, what Outplacement service consists of and access to financial discussions and information. Access to EAP at this time can also be beneficial.
Nine Lives Consulting typically creates a bespoke set of discussions that include:

  • Preparation for departure
  • Checklists of Dos & Don’ts for job search
  • Managing your team while waiting for change
Notification Day support.
A properly organised notification day is critical to a smooth transition and having NLC consultants on site to meet with each employee after their notification is a very important physical and mental handover point where the employee can begin to focus on their future and let go of the past.
These meetings can be conducted either:

  • Onsite
  • by telephone
Redeployment
Often redundant positions threaten to diminish the organisation’s know-how and redeployment is a very effective way to retain that knowledge. Usually redeployed personnel are required to apply for other roles and hence need to be armed with clarity about their commercial offer, aspirations and resume and interview preparation.
Nine Lives Consultants assist such employees to prepare for this process but also conduct a reality check on whether seeking another internal role is in their best interests.
Nine Lives Consulting offer is:

  • Preparing employees to apply for internal roles
  • Reviewing employee’s ambitions and performance to assist sensible strategies being employed.
Partner Relocation Support
When you are moving key staff to new locations or repatriating them back to Australia, there is often a complication with the transition due to the disruption to their partner’s career or employment.
If their partner is not recieving internal transfer support, then providing some basic Job Search advice and support to them can minimise the distractions and trauma that can be generated when the partner is not assisted. Nine Lives Consulting recommends the Job Search Basics program for this purpose, but in some special.cases, more complex support may be warranted.
Talent Pool

We maintain close relationships with some key high quality General and Executive Search Recruiters whom often request suitable candidates for particular roles. NLC only provides such contacts for a known proposition and with the candidate’s full knowledge and agreement.